Returns & Exchanges

We want you to love your dark aesthetic, but if your items aren't a perfect fit, we accept returns and exchanges on most items within 30 days of delivery. Please ensure all items are in their original, unworn condition with tags attached to be eligible for a refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Pack Your Items

Securely place the items in their original packaging, ensuring all gothic accessories and tags are included to avoid restocking fees.

3

Label and Ship

Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.

4

Receive Your Refund

Once our crypt keepers inspect your return, we will process your refund or store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing